At Vidyut Dresses Dhanbad, customer satisfaction is important to us. We strive to provide quality kids clothing and a smooth shopping experience for every customer.
Returns
If you receive a damaged, defective, or incorrect product, you may request a return within 3 days of receiving the order.
To request a return, please contact us with:
• Order details
• Product images
• Reason for return request
Our support team will review your request and assist you further.
Return Conditions
To be eligible for a return:
• The product must be unused and in original condition
• The product should be returned with original packaging and tags
• Return requests made after the allowed period may not be accepted
Refunds
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund request.
If approved, the refund will be processed through the agreed refund method within a reasonable timeframe.
Non-Returnable Items
The following items may not be eligible for return or refund:
• Products that have been used or washed
• Products damaged by the customer
• Products returned without original packaging or tags
Cancellation Policy
Orders can only be cancelled before shipment confirmation. Once the order is shipped, cancellation requests may not be accepted.
Contact Information
Vidyut Dresses Dhanbad
Address: Shop No 8, Hirapur Rd, Hirapur, Pandey Muhalla, Dhanbad, Jharkhand 826007
Phone: +91 8369825955
Email: info@dhn.vidyutdresses.in
Alternative Email: dhn.vidyutdresses@gmail.com
Website: https://dhn.vidyutdresses.in